Next Star Communications offers personalized and professional Authorized Service Centers at nine of our locations for your Sprint and Nextel Equipment.
If for any reason, you find that your phone is not functioning normally, one of our experienced service technicians can identify the cause of the problem on the handset quickly and efficiently.
Next Star Service Centers can Repair:
- Phones with Mechanical/Electrical Failure
- Phones with Normal wear and tear
- Phones with Moderate Physical Damage
Next Star offers Service and Repair Centers so our customers can have single locations to meet all of their Sprint and Nextel needs ranging from downloading ringtones to a broken antenna.
Customers should be aware that ERP (if a phone is lost, stolen, water damaged, or damaged beyond repair) claims are NOT handled directly through any Next Star location and that there is a non-refundable, $50 deductible per approved claim. Customers may contact the ERP provider Asurion at 1-800-584-3666 to process any claim that falls under the terms of ERP.